Refund Policy

The 60-day guarantee

Every JellyThin order placed through the official website is covered by a 60-day, 100% money-back guarantee from the date of delivery.

How to request a refund

1. Locate your order number in the confirmation email sent by the seller.
2. Contact the seller's customer support within 60 days of delivery.
3. Follow the return instructions you receive by email.
4. Refund is processed to your original payment method once the return is confirmed.

Note

jeellythin.com is an editorial guide and cannot process refunds or access order data. All refund requests must go to the seller's support team directly.

Last updated September 12, 2026.